What to Expect

Barrow Second Opinion – What to Expect

Getting an online second opinion from an expert at Barrow Neurological Institute is fast, easy, and secure. We offer neurosurgical second opinions for a flat, non-refundable fee of $100.

Here’s how it works:

1. Step 1: Tell us about yourself
   You’ll need to create an account and provide your contact information to use our secure Second Opinion Portal. Once your account is set up, we’ll ask you to tell us about your diagnosis, symptoms, and medical history in a brief questionnaire. Our doctors can only base your second opinion on the information and diagnostic imaging you provide. We’ll protect your personal health information like we would with any Barrow patient.
   
2. Step 2: Upload your medical images
   After filling out our brief questionnaire, we’ll direct you to a secure page where you can upload your MRI and/or CT images. We’ll only share these images with our neurosurgeons and clinical staff.
   
3. Step 3: Submit your payment
   We require a payment of $100 to process a second opinion request. We accept Visa or Mastercard.
   
4. Step 4: Get your recommendation in 7-10 business days or less
   After we receive your request, we will assign your case to a neurosurgeon who specializes in your diagnosis.
   
   You can expect to receive your second opinion within 7-10 business days from the time we receive all required documentation and diagnostic imaging. We’ll e-mail you if any information is missing. Please note that 7-10 business days cannot be guaranteed for submittals during peak U.S. holiday months of November and December.

Once our neurosurgeon makes a recommendation, we’ll notify you by e-mail that your second opinion is ready. You can log into your account and view the report in a PDF format. 

You are not obligated to pursue our recommended course of treatment at Barrow or any other institution. However, if our neurosurgeon recommends surgery, we’ll provide their contact information in the report so that you can schedule a consultation if you choose. Barrow Second Opinion is not meant to replace an in-depth, face-to-face consultation with a physician.

Additional Information

If you have any questions at any point in the process, please visit our FAQ page, or contact us at (602) 406-3396 or BarrowSecondOpinion@DignityHealth.org. We look forward to having the opportunity to help you.