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  • What you need to know about Coronavirus Disease 2019 (COVID-19)

    Updated: July 23, 2020

    We are open and accepting new patients. The Barrow Second Opinion Program is accepting new requests for neurosurgical second opinions. Please continue reading for specific information on visitor policies and telemedicine visits.

    Telemedicine Visits Available

    Telemedicine visits are an option for existing patients at Barrow Neurological Institute. If you have an upcoming appointment and would like to conduct it via a secure video call, please contact your provider’s office or visit our telemedicine website.

    Temporary Visitor Policies

    The care and safety of our patients, visitors, staff, and community is our top priority. In keeping with that commitment, and in light of government recommendations and the number of infectious diseases in our community—including COVID-19 and influenza—we have temporarily introduced the following visitation policies:

    • Support Companions
      • Patients having surgery or a medical procedure are allowed to have one person accompany them while at the hospital. All people entering the hospital, including support companions, are required to wear a mask and undergo a temperature check.
      • Companions will be allowed to remain with the patient for a limited amount of time after the surgery or procedure.
    • Additional areas allowing one adult visitor per patient:
      • Cleft and Craniofacial Center
      • All Barrow Neurology Clinics
      • Neonatal Intensive Care Unit
      • Labor & Delivery
      • Emergency Department/Trauma – One visitor to assist with patients
      • Transplant patients (for specific circumstances)
      • End of Life
    • All support groups, patient education events, professional education events, recreation therapy, and community events have been cancelled for an indefinite period.

    Barrow Neurological Institute and Dignity Health hospitals in Arizona are closely monitoring all developments with COVID-19 and we are prepared to identify, isolate, and treat any potential patient who seeks care at one of our facilities. We are in contact with local and state health officials as well as the Centers for Disease Control and Prevention (CDC) and our staff is following the latest guidance from these public health agencies.

    For more information about the COVID-19 virus, please visit

    Dignity Health and Barrow Neurological Institute are closely following the latest developments with coronavirus. We remain in constant contact with the Centers for Disease Control and Prevention (CDC) and local health departments and are implementing their recommendations as we learn more about this disease. The safety of our visitors, patients, local communities, employees, and physicians remains our highest priority and we are taking steps to limit the spread of the virus and care for those who need it. We will continue to provide updates on this page as more information becomes available.

    request a second opinion call to action

    Information about Coronavirus

    Coronavirus Disease 2019 (abbreviated to COVID-19) is a respiratory illness that can spread from person to person. The virus that causes COVID-19 was first identified in Wuhan, China. COVID-19 has now spread to a number of countries including the United States, where several states have reported cases. The list of these confirmed cases can be found here. While most people are at low risk of contracting the virus, it can spread through close contact with someone who is already infected. Learn more about how coronavirus is spread on the CDC website.

    Help Prevent the Spread of the Virus

    Certain behavior changes can help prevent the spread of coronavirus in our communities. Many states have implemented restrictions on large gatherings, and people are encouraged to practice “social distancing” by avoiding crowds and remaining 6 feet apart from each other while in public places.

    Here are a few additional actions you can take to help prevent the spread of COVID-19:

    • Avoid close contact with people who are sick.
    • Avoid touching your eyes, nose, and mouth with unwashed hands.
    • Wash your hands often with soap and water, for at least 20 seconds. Use an alcohol-based hand sanitizer that contains at least 60 percent alcohol if soap and water are not available.
    • Wear a face mask. Wearing a face mask when you are around other people can help prevent the spread of the virus in your community.

    What should I do if I am experiencing symptoms of coronavirus?

    If you believe you have symptoms of COVID-19, follow the steps below to help prevent the disease from spreading to people in your home or community:

    • Stay home, except to get medical care. Restrict activities outside your home, avoid visiting public places, and do not take public transportation, ride shares, or taxis.
    • Contact your healthcare provider if your illness is worsening. Reach out to your healthcare provider by calling ahead before visiting the office. Tell your provider that you have or may have coronavirus-like symptoms so they can take steps to keep other people from getting infected. If you have a medical emergency and need to call 911, notify the dispatch personnel that you have been, or are being, evaluated for COVID-19. If possible, put on a face mask before emergency medical services arrive.
    • Wear a face mask. Wearing a face mask when you are around other people can help prevent the spread of the virus in your community.

    Where can I get more information about coronavirus?

    We will continue to provide updates as more information becomes available. You can also find the latest on the CDC website as well as the website of your state health department.

    Arizona State Health Department

    About Barrow Neurological Institute
    Since our doors opened as a regional specialty center in 1962, we have grown into one of the premier destinations in the world for neurology and neurosurgery. Our experienced, highly skilled, and comprehensive team of neurological specialists can provide you with a complete spectrum of care–from diagnosis through outpatient neurorehabilitation–under one roof. Barrow Neurological Institute: Discover. Educate. Heal.