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  • Telemedicine and Virtual Visits

    Barrow Virtual Care

    Due to recent developments regarding COVID-19, the physicians at Barrow Neurological Institute have begun to offer telemedicine visits for you and your family. Telemedicine uses live video conferencing to let you interact with your provider from the convenience of your own home using a mobile device or computer with a webcam. Continuation of your health care is important to us, and we encourage you to use telemedicine when appropriate and possible.

    There is no extra fee for using telemedicine services. Copays, coinsurance, or deductibles if any are the same as an in-person visit.

    This page will explain the process of requesting and completing a telemedicine visit. It will also walk you through the steps of preparing for your appointment. Please know that in these unprecedented times, the entire staff of Barrow Neurological Institute is engaged in meeting your needs and making these new options a reality for you and your loved ones.

    Preparing for Your Telemedicine Visit

    Click on each of the three sections below to walk through the steps of preparing for your virtual visit.

    1. Request a Telemedicine Appointment

    Existing Patients: Telemedicine appointments can be requested in the patient portal. First-time users of the patient portal can self-enroll at dignityhealth.org/enroll-now  using their email on record at the clinic. Below are instructions for self-enrollment and requesting an appointment. If you have enrolled in My Portal, you can sign in HERE. If the patient portal does not allow you to self-enroll, you will need to contact the clinic office.

    Watch the Instructions

    Read the Instructions

    New Patients seeking an appointment with Barrow Neurological Institute will need to contact the clinic by calling:

    Next, you will need to check your technology and review the personal preparation checklist below.

    2. Check your Technology

    You will have two options for connecting with your doctor:

    Home Computer (laptop or desktop)

    When using a home computer:

    • You will need to have a connected microphone and webcam
    • You do not need to create a Zoom account
    • The Zoom software will run within your web browser and will not need to be installed

    To learn and practice the steps of connecting your home laptop or desktop, click on the computer icon or select the “Connecting Your Home Computer” option in the menu.

    Mobile Device (tablet or smartphone)

     

     

     

     

     

    When using a mobile device:

    • You will need to download the “Zoom Cloud Meetings” app
    • You do not need to create a Zoom account
    • The device’s microphone and camera are integrated into the device

    For step by step instructions on how to connect your tablet or smartphone, click on the table icon or select the “Connecting Your Mobile Device” menu option.

    3. Prepare Personally

    It is also important that you personally prepare for the telemedicine visit. You can do this in two ways:

    • Prepare your environment
    • Prepare yourself

    Click on the thumbnail image above to download the Telemedicine Checklist.

    Security Statement
    Please note, to protect and secure your health information, Barrow Neurological Institute uses a version of Zoom that has been designed specifically for telehealth and the protection of your personal information. For more information please visit:

    // Zoom HIPAA Compliance Guide 

    // Zoom Response to Facebook Concerns

     

    About Barrow Neurological Institute
    Since our doors opened as a regional specialty center in 1962, we have grown into one of the premier destinations in the world for neurology and neurosurgery. Our experienced, highly skilled, and comprehensive team of neurological specialists can provide you with a complete spectrum of care–from diagnosis through outpatient neurorehabilitation–under one roof. Barrow Neurological Institute: Discover. Educate. Heal.