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  • Barrow Patient Portal

    A nurse helps a patient access the barrow patient portalYour Barrow patient portal can be found on Dignity Health’s My Portal (Patient Portal). This patient portal provides you with online access to your medical information on a convenient and secure site. You can use My Portal to:

    • View your personal health records, clinical summaries, laboratory and imaging results, and instructions and education specific to your care
    • Transmit your visit summaries to your providers, view upcoming appointments, and securely message participating health care teams

    If you are already enrolled: Click here to log in to My Portal.

    If you have not yet enrolled: During your hospital or doctor’s office visit you will receive an email invitation to My Portal (Patient Portal). Please open this email and follow the instructions to sign up. If you do not receive an invitation please contact the Medical Records Department. This web based tool may be in addition to online patient access offered by your doctor’s office.

    Patients of Barrow Brain and Spine: Click here to visit the Barrow Brain and Spine Patient Portal.

    Connecting the Barrow Patient Portal With Other Apps

    Dignity Health and Barrow are committed to providing the tools you need to better manage your health. If you’re enrolled in our My Portal patient portal, you’ll soon have the ability to connect select health management apps to your personal health information. Learn more about connecting health management mobile apps.

    General Enrollment FAQs

    What is My Portal (Patient Portal)?

    My Portal (Patient Portal) is a website that allows you a convenient and secure way to view portions of your medical records and in some locations communicate with participating provider’s health care team. Within your My Portal (Patient Portal) account, you will be able to do the following:

    • View summaries of your electronic health record
    • View lab, imaging, and pathology results performed at Dignity Health Hospital
    • View a list of current health issues, medications, immunizations, and allergies
    • View instructions and education specific to your care and research health topics
    • View upcoming, non-surgical appointments and add them to your electronic calendar
    • Access your account using our My Portal app on your mobile devices ( Apple | Android )
    • In some locations, you may send messages to request medical appointments and communicate with the health care team for many concerns to save you calling the office

    How can I create an account?
    At your next visit, tell the staff you would like to have My Portal (Patient Portal) account. The staff will request your email address, and may have you complete a consent form. Within 30 minutes, you will receive an invitation with a link to enroll. Just click on the link and follow the instructions to complete your enrollment. Some facilities are providing onsite account creation during your stay. Ask your caregivers if it is available at the facility you visit.

    Can I create an account for a family member who has a Barrow doctor?
    Children under 12 years of age and dependent adults who have a Dignity Health doctor may have a My Portal (Patient Portal) account with an adult as the proxy. Accounts are not available for adolescents 12 – 17 years of age. For a dependent adult, they will need to sign a release, or you will need to provide a copy of the Medical Durable Power of Attorney before an account can be created for the dependent adult.

    Who has access to my account?

    Some of the information in your My Portal (Patient Portal) account is provided through your medical health record and is viewable by you and authorized staff of Dignity Health facilities. If you would like someone to have access to your records to help manage your care, you can sign a release to authorize a trusted relative to be set up as a proxy. This can also be terminated at any time by calling the technical support center. In the future we hope to add additional functionality that allows you to add additional information related to your health to your My Portal (Patient Portal) account. If you do so, you’ll have your information in a secure place that can be accessed anywhere you have Internet access.

    If my email invitation expires or is lost, how can I request a new one?
    The enrollment link expires 90 days from the day they are issued. If you are not able to find your invitation or it expired, you may request a new invitation from the staff at the facility that assist with your medical records. If you need technical help to locate the invitation, assistance enrolling, or navigating within My Portal (Patient Portal), you may contact our Technical Support center at (877) 621-8014; the staff are available 24 hours a day, seven days a week.

    Who do I contact for help?
    Questions regarding specific medical records should be directed to your facility’s Health Information Management (HIM) department. General clinical questions should be directed to your primary care provider’s office. Technical assistance is available 24 hours a day, seven days a week, (877) 621-8014. Technical support staff can help locate the invitation, provide assistance enrolling, logging in and navigating within My Portal (Patient Portal); however they are unable to assist with clinical questions.

    Need Help?

    Call support at (877) 621-8014

    About Barrow Neurological Institute

    Since our doors opened as a regional specialty center in 1962, we have grown into one of the premier destinations in the world for neurology and neurosurgery. Our experienced, highly skilled, and comprehensive team of neurological specialists can provide you with a complete spectrum of care–from diagnosis through outpatient neurorehabilitation–under one roof. Barrow Neurological Institute: Discover. Educate. Heal.